In this case study, Oliver from the U.K. shares his experience with the BlackBerry Pearl. (If you would like to contribute your case study, please e-mail it in the same format as shown below to [email protected] with Case Study in the subject line). Here is what Oliver has to say about the BlackBerry Pearl.
The Information about the device you are using now:
Manufacturer/Brand? BlackBerry
Model? Pearl (8100)
Carrier? T-Mobile
Desktop Operating System? Mac OS X
How do you rank the device and the related services in the following areas (rankings are 1 to 5, where 5 is the best)
Overall satisfaction? 4
Features? 3
Usability? 4
Compatibility with your desktop? 3
Technical support? not needed so far
Would you recommend this device to others who have similar needs to yours?
Yes, definitely!
Your industry, size of your company, and role within your company?
n/a
What specific things do you like about the device and related services?
The pearl is a dream phone for me. I previously had an 02 xda 11s and this is a big step up worth every penny. I personnally like the push email feature. This saves me from carrying my laptop. I just use my mobile.
Other features i like are the voice-activated dialing with voice recognition (ie it doesn't need "tags" or need to be "trained" which is a huge plus). No feature is more useful than this, when you need to make an emergency call on the road, want to use a bluetooth headset, or just don't want to bother with searching your address book.
The media player and being able to play videos has been surprisingly fun!
Also the pricing has been suprisingly good.
What things don't you like or that can be improved and related services?
n/a
Which devices have you used in the past? Please list them starting with the most recent device and then going backward and answer the following questions about each of these devices:
Device Manufacturer/Model/Carrier? 02 xda 11s
How long did you use the device? 6 months
Why did you switch? because I wanted to take advantage of the famous push email on the blackberry.
Device Manufacturer/Model/Carrier? 02 xda mini s
How long did you use the device? 3 months
Why did you switch? my network at the time offered me an update at the same price I was paying before the switch so I took advantage of the offer.
Device Manufacturer/Model/Carrier? samsung e720
how long did you use the device? 18 months
Why did you switch? wanted a smartphone/pda instead of just the standard mobile
Device Manufacturer/Model/Carrier? sony erikkson k700i
How long did you use the device? 1 year
Why did you switch? I lost the phone and my insurance had just run out
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